There were many attacks on consumer credit and financial
accounts in 2013. While most people know how to get a credit for a fraudulent
charge, some may not know where they can turn if the credit card company, bank
or retailer gives them less than decent service. Enterprises TV reminds readers
of their consumer advocate.
The U.S. Consumer Financial Protect Bureau is a government
agency which is the consumer’s advocate. Many of the complaints they receive
are from people who have trouble with credit reporting agencies in resolving inaccurate
information on credit reports. And while the credit reporting agencies now offer
users a way to upload and send documents online to them, consumers are still not
getting issues resolved. This is where the CFPB can be of assistance. File a complaint
against the credit reporting company from CFPB website and ask for help.
The bureau also takes consumer complaints
on other issues as well and works with the retailer, company, financial institution
or place of business to help resolve the issue. The Enterprises TV show encourages
readers to give the bureau a try when all else fails. Consumer advocacy is on the
rise and the public has a defender in its midst.
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